FAQ
Shipping & Delivery
At Mikita Kunitsky, we ship worldwide, excluding Russia. All orders are processed within 1-3 business days. Shipping costs and estimated delivery times are calculated at checkout based on your location.
Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer. We recommend checking with your local customs office for details.
Pickup
We offer convenient pickup options for customers in Warsaw, Poland and Minsk, Belarus. If you choose the pickup option during checkout, we will notify you via email once your order is ready for collection.
Please contact us in advance to arrange a suitable pickup time.
Returns
At Mikita Kunitsky, we are committed to providing high-quality products and customer satisfaction. In accordance with Polish consumer protection laws, you have the right to return any item within 14 days of receipt, without providing a reason.
To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as you received it. Please contact us at info@mikitakunitsky.com to initiate a return. The cost of return shipping is the responsibility of the customer, unless the item is defective or incorrect.
Once we receive the returned item, we will process your refund within 14 days.
Custom Orders
At Mikita Kunitsky, we offer personalized jewelry tailored to your unique preferences. You can choose any piece from our catalog, and we will create it according to your specific measurements to ensure the perfect fit.
Additionally, if you’re looking for something truly one-of-a-kind, we can design and craft a fully customized piece based on your vision and taste. Whether it’s for a special occasion or a personal statement, we will work closely with you to bring your dream design to life.
Please contact us to discuss your custom order and start the creation process.
Collaborations and Partnerships
At Mikita Kunitsky, we are open to partnerships with concept stores and excited to explore collaboration opportunities with other brands. We are also delighted to work with stylists and photographers who share our passion for creativity and craftsmanship. If you’re interested in featuring our jewelry in your store, collaborating on a unique project, or partnering with us for editorial and creative shoots, we would love to hear from you.
For all collaboration and partnership inquiries, please contact us